FAQ

















How do I sign up? +
To Sign Up, please visit the “Live & On Demand” page (button located at the top-right of the page). On the Live & On Demand page you can click the tile to link to your league, school, tournament or special event page portal. Once you are on the correct portal you can click the Sign Up button and follow the prompts.
I already have an account. How do I Login again? +
To Login, please visit the “Live & On Demand” page (button located at the top-right of the page). On the Live & On Demand page you can click the tile to link to your league, school, tournament or special event page portal where you have an account. Once you are on the correct portal you can click the Login button and enter the email and password that you registered with.
How do I find my league, school or tournament website? +
Please visit the “Live & On Demand” page (button located at the top-right of the page). On the Live & On Demand page you can click the tile to link to your league, school, tournament or special event page portal.
How do I cancel my subscription? +
To cancel your subscription, please visit the “Live & On Demand” page (button located at the top-right of the page). On the Live & On Demand page you can click the tile to link to your league, school, tournament or special event page portal where you have a subscription. Once you are on the correct portal you can click the Login button and enter the email and password that you registered with.
After logging in, select the “My Profile” button located at the top-right of the page. In My Profile, there is a button to cancel. Click the cancel button and this will generate a confirmation email for you.
How do I know which venues are streaming? +
When you are on the homepage for your league, school or tournament portal, scroll down to the section that says LOCATIONS – under the Locations tab the live venues will be listed.
How do I watch on a mobile device? +
To watch on a mobile device please open your mobile browser and enter the URL of the portal you wish to view. If you are unsure of the URL, please visit the “Live & On Demand” page (button located at the top-right of the page). On the Live & On Demand page you can click the tile to link to your league, school, tournament or special event page portal.
How do I watch on my TV? +
Most SmartTV browsers do not support our streams. For the best experience viewing on a TV we recommend connecting to your TV via an HDMI cable from a PC/Laptop. You may also be able to mirror your phone/tablet or cast to different TV devices.
How do I get additional support? +
For additional support, please go to the “Support” page of the portal for your league, school, tournament or event. The FAQ section will be specific to the portal you are viewing (for example, pricing, camera views, clipping/downloading, etc.).
On the Support page of your portal there will also be a Help email specifically for your league, school, or tournament. You can use that contact email to reach us and a member of our Customer Support team will be able to assist you. In your email, please be sure to include as much information and detail as possible about your request.